Estimated Delivery Time
All orders will be processed and shipped within 2–5 business days. Estimated delivery time is 10 to 15 business days, depending on your location and customs clearance times.

Flat Rate Shipping
We offer a flat shipping rate worldwide, regardless of your region. Shipping costs will be displayed at checkout and are separate from the book claim process.

International Duties & Taxes
Please note that import duties, taxes, or customs fees may apply depending on your country’s regulations. These fees are not included in the shipping charge and must be paid directly to your local shipping provider or customs authority upon delivery. We are not responsible for any delays or charges caused by customs.

Product Condition Upon Arrival
All books are sealed and carefully packaged before shipping to ensure they arrive in excellent condition. However, once the package has been handed off to the carrier and reaches the destination country, we cannot be held responsible for any damage caused by local postal services or improper handling.

Shipping Address Accuracy
Please double-check your shipping information before placing your order. Sgt. Pepe World is not responsible for delays or losses caused by incorrect or incomplete address entries. If you notice an error, contact us immediately — once the order is shipped, we may not be able to update your address.

Tracking & Notifications
You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Please allow up to 48 hours for tracking information to become available.

Secure Shipping & Privacy
We value your privacy. Your shipping details are handled with care and stored securely. We do not share or sell your personal information. Shipping data is used solely for fulfilling your order.